Frequently Asked Questions

1. What is SMSways;
2. What is a Web Service;
3. I am trying to send a message with more than 70 characters but I only allow 70. What happens?
4. What is the GSM encoding?
5. Can the recipien reply to the SMS?
6. So how can be the recipient of a list;
7. How many lists can I create;
8. Can a store a large list of phone numbers in a list?
9. How do I check the delivery status of messages sent;
10. What does the message "Cannot route message" in the Status field reports SMS;
11. I can schedule the sending of the message at a particular time;
12. see what the receiver of the SMS as the sender;
13. What is Sender ID;
14. How do I enable Sender ID;
15. Which characters are allowed in the Sender ID;
16. receive notice when coming to finish my mail available;
17. How can I increase the counter of available messaging me;
18. What happens when I buy packets with different message length;
19. I bought three packages of messages in different times and all available messages is their sum. What happens;
20. How long does the SMS to reach the recipient;
21. Can I send SMS to a phone anywhere in the world;
22. I have an invoice for the purchase of a package system smsways;
23. Bulk SMS sending is not considered Spam;
24. What is the service Emai to SMS;
25. Working Email 2 SMS sent every email that is in the Mailbox;
26. I have a question not listed above. Where can I go to learn more information;

1. What is smsways?

   Smsways is a web application which features Batch SMS messaging and Email to SMS notifications.

   Batch SMS
   

   Smsways is an application which is ideal for use as SaaS through the Internet and provides Batch SMS messaging. The features of the application/service include:

   • Send SMS to a single recipient or a phone list.');
   • Send message to any SMS number in the world.
   • Create & manager your own phone lists.
   • Batch insert phone numbers from a CSV files or an Excel table.
   • Scheduling of SMS delivery.
   • Full history of SMS delivery with status reports per phone number.
   • Sender ID selection.
   • Support for GSM encoding (160 chars/SMS) and UTF-8 encoding (70 chars/SMS).
   • Ability to integrate the services in your application using standard development tools with Web Service (SOAP or HTTP API).
   • Email notifications regarding the status of pending messages.
   • Secure communications with the users through SSL.
   • Direct purchase of services using credit cards.
   • No activation fee.
   EMail to SMS
   
   • Monitor email accounts (POP3, IMAP) and send SMS in case of incoming email.
   • Sender ID selection.
   • Secure communications with the users through SSL.
   • Direct purchase of services using credit cards.
   • No activation fee.

What is a Web Service?

The smsways Web Service API provides runtime access to features and services smsways. The developers can create applications, tools and services that correspond to services and tools provided by website smsways. Learn more

2. trying to send a message with more than 70 characters but I only allow 70. What happens;

   H form of mass SMS messaging allows the introduction of text message you send and automatically recognize the encoding is necessary to ensure that messages reach the receiver without any distortion. For this purpose, when you type a message that contains only characters GSM then allows you to type 160 characters. But if you insert even one character can be encoded in GSM then you have 70 characters of a whole and the system should send a message with unicode encoding to ensure its integrity.

3. What is the GSM encoding?

   Consolidation GSM is the character encoding used 7-bit information and therefore can distinguish 128 different characters. In practice only contains uppercase characters, numbers and symbols shown on the keyboard. Especially for Greek characters includes only capitals. The SMS standard limits the maximum length of an SMS message to 160 characters when encoding is GSM. According to this model if an SMS message needs to include other characters then the encoding can be unicode (UTF-8) with a maximum length in this case the 70 characters.

4. So how can be the recipient of a list;

   smsways system has no limit on the size of each recipient list.

5. How many lists can I create;

   There is no limit to the number of listings that you can create

6. can be stored in a list tilef.arithmous masse;

   You can enter serial numbers from Excel file or CSV. You can see example settings in Phone List.

7. How do I check the delivery status of messages sent;

   These reports

   SMS you can see the delivery status of any message you send. The following table gives an explanation of possible states of the messages you send:

   Κατάσταση	Επεξήγηση
   Message queued	The message can be delivered immediately but stored for shipment in the next attempt
   Delivered to gateway	This message has been delivered to the SMS gateway provider of the recipient.
   Received by recipient	confirmed delivery of the message from the receiver
   Error with message	problem with the message content. Contact us for further investigation
   Error delivering message	problem with the delivery of the message recipient's device. The problem is a temporary problem in the SMS service provider address. There is no guarantee of delivery of the message as stated in the Terms of Service
   OK	The message delivered to the SMS gateway for delivery to the consignee.
   Routing error	There was a problem in routing the message to the final recipient
   Message queued for later delivery	The message can be delivered immediately but stored for shipment in the next attempt
   Cannot route message	This message can be delivered to the recipient. A phone number is incorrect
   Unknown message staus	The system does not know the status of the message.

8. What does the message "Cannot route message" in the Status field reports SMS;

   This message means that the phone number that you provided is either not available (non E.164 Number) or that you omit the prefix of the country on the phone of the recipient.

9. I can schedule the sending of the message at a particular time;

   smsways system allows you to schedule the exact time of sending up to seven days earlier.

10. see what the receiver of the SMS as the sender;

    If

    activate a Sender ID you can choose to display it to the recipient as the sender of your message. Otherwise if you do not select a Sender ID o task would be a random phone number.

11. What is Sender ID;

    To Sender ID is the name that appears as the sender to the receiver of messages. The Sender ID can be either a string ypodiknyei a company name or product with a maximum length of 11 characters or a phone number you want the sender with a maximum length of 16 characters (eg 306 999 667 766) to enable the recipient to reply to messages received. You can activate as Sender ID epithimeite. To activate alphanumeric Sender ID is necessary to produce something that we apodiknyei use. For example, if you want to show the name of the company and maintain your domain name with this name you can send us email where the sender appears to belong to it.

12. How do I enable Sender ID;

    You can go to Settings -> Sender IDs and shopping Sender ID. In this process the system asks you to register your desired Sender ID (eg sender name or company name or telephone number) and complete the payment process. Upon completion of the payment system operators smsways will be able to make the necessary procedures to activate the Sender ID you requested. During the activation process will request documentation showing that you commercial use of the word you want. Your application may be rejected if there are reasons to capture the name you wish to use or lack certificates.

13. Which characters are allowed in the Sender ID;

    Only alphanumeric characters (up to 11) or numeric (under 16) without intervening gaps. Examples Sender ID are as follows HelpDesk, Dataways, MyPhone56, 2310953953, +302310953953

14. receive notice when coming to finish my messages available;

    settings of the user that you created, you can specify the number of messages that when the number of ypolleipomenon messages is below this, the system notifies you.

15. How can I increase the counter of available messaging me;

    Buying a package of messages number of messages the package is added to the previous number of messages.

16. What happens when I buy packets with different message length;

    The system uses signals from the first ever package of messages that expire sooner. Should not be purchased using a message packet within the time limit then force will be canceled. For this reason you care to buy the package suits your messages every time.

17. I bought three packages of messages in different times and all available messages is their sum. What happens;

    Check that all sent messages with the remaining 3 are both packages together. otherwise likely to have terminated a package of messages you have purchased in the past.

18. How long does the SMS to reach the recipient;

    This depends on the availability of switched network messaging provider messaging recipient and the same recipient. Under the terms of service do not guarantee time delivery of your messages, nor tradition. Usually though, when there is full availability of the above, time is 5 seconds to 2 minutes.

19. Can I send SMS to a phone anywhere in the world;

    Yes. If you include the country code as a prefix in the telephone number of the consignee, the message can be delivered to any country is this number.

20. I have an invoice for the purchase of a package system smsways;

    If you correctly complete all billing we will send you an invoice for services to complete the purchase you make.

21. Bulk SMS sending is not considered Spam;

    accordance with the legislation to send any message to a recipient who are transactors with the sender (user smsways) or not explicitly stated that it wants to download information from this message is junk mail (spam) and persecuted by law. As transactors is a person who has relationship with the sender and therefore the sender keeps a record of personal data.

22. What is the service Emai to SMS;

    This service

    attending logarsiamo email and if there are email messages that meet the rules for sending some of the messages are automatically sent to the recipient by SMS. The recipient can be either a specific phone number or a list of telephone numbers.

23. Serving

    Email 2 SMS sent every email that is in the Mailbox;

    The service has

    settings where they can get in rules (Regular Expression) to be satisfied so that the mailed message via SMS.

24. I have a question not mentioned above. Where can I go to learn more information;

    You can send us email account sms-admin at dataways dot gr or contact us by phone at +30 2310953953.